COVID-19 Update 2

May 5, 2020

COVID-19:  Moving Forward

 As the COVID-19 situation continues to evolve, we recognize we will all come out of this with a new “norm” and a newer, safer way of doing business.

In the coming weeks and months, the government will be outlining plans to slowly re-open businesses and to allow gatherings of larger and larger groups.  We want to be a step ahead of the game and have already begun making improvements to move forward towards this new normal.

Our staff and inspectors have done an excellent job pulling together to continue to provide the same service you have come to expect from MFS.  To ensure the safety of everyone going forward we have implemented the following additional measures:

Additional cleaning/disinfecting measures have been implemented at our office location

  • Created a complete COVID-19 Compliancy Binder outlining our policies and procedures as well as details on exactly what we are doing to keep our staff safe
  • Upgraded phone system to allow staff to receive calls remotely
  • Set up remote workstations for staff to work from home

We will continue to be available to meet the needs of our valued clients and are committed to providing a safe environment for our valued staff.

Please continue to stay safe and please contact us for further information any time.


Tanja Schlosser, V.P; Client Services & New Business Development

MFS Property Services Inc.

COVID-19 Update

March 12, 2020

Coronavirus (COVID-19):  MFS Procedures & Updates

With the increasing news and concern regarding the COVID-19 coronavirus, MFS Property Services Inc. want to ensure our clients that we are monitoring the developing situation and have resources in place to provide you continued service in any type of contingency situation. Our disaster recovery plan (BCP) is the backbone for this ability and has been tested and verified annually.

More specifically, our senior management team and various senior team members can work remotely from home or other designated locations. This includes computer & system access, staff email boxes etc.

We have taken preventive measures within our building at 8920 Woodbine Avenue in Markham as well as our office suite.  Posters have been ordered to be placed in all washrooms and all kitchens in the building. These will also be placed at all entrances into the building.   More intense cleaning and disinfecting services have been implemented with the cleaning contractor to add to their nightly service a disinfectant cleaning of all touch surfaces. This includes all door handles, push- bars, push pads, elevator buttons, etc.

In the event an employee tests positive for COVID-19, the office will be closed, and employees asked to self-quarantine for a 14-day period and work from home.

We will continue to monitor the news and any reports or requirements from the World Health Organization and local, provincial and federal governments. Our focus, dedication, and support are unwavering as we navigate these unique times. We hope you and your loved ones remain safe and healthy.


MFS Property Services Inc.

Pools – Municipal By-laws and Neighborhood Safety Requirements

With the warmer weather finally upon us; pool season is also on its way.  Here are some important things to remember as you get set to open your pool for the summer months.

Each Municipality will have specific by-laws regarding fence requirements around your swimming pool.  Pools need to be fenced and gates secured to ensure the safety of everyone in the area.  If you are unsure of the specific requirements in your area, it’s worth making a call to your local Municipality to ensure you are adhering to local by-laws.

Standing water on pool covers can also pose a risk to public safety as it can be a breeding ground for mosquitoes and West Nile virus.  Drain pool covers regularly and check your property for other sources of standing water.  Mosquito larvae will appear as small wriggling “worms” attached to the surface of the water or swimming near the bottom. Small containers should be drained or refilled with fresh water regularly.  There are products available to treat permanent bodies of water that can’t be drained such as ponds.  These bacterial insecticides specifically treat mosquito and black fly larvae and won’t harm plants, fish or other animals that drink the water.

By taking a few precautions you will be able to enjoy your backyard swimming pool worry-free all summer long.




Choosing the Right Contractor

At some point, most of us will need to hire a contractor to complete a project or repair in our home.  Finding one who will be professional, reliable and experienced is key.  Many of the best contractors don’t have to advertise.  That’s because they can build their clientele based on referrals and word of mouth.  The best starting point to locate these contractors is to speak with family, friends and coworkers; see who they’ve used and if they were happy with the work that was done.

It’s important to choose someone who specializes in the type of work you require; trying to stay as local as possible to avoid potential travel/distance issues.  If you receive a referral from someone you know, dig further by checking the Better Business Bureau or local Consumer Affairs Agency for any complaints that may have been filed against the contractor or company.

Another point to consider is whether the contractor is licensed to work in your area, bonded and insured.  If someone is injured on the job site, you don’t want to be held liable.

For more information on what to look for when hiring a contractor, you can visit the Canadian Home Builders Association’s website at




Smoke & Carbon Monoxide Detectors

Did you know every home in Ontario is required to have working smoke detectors on every level?  As well, if you have any type of fuel burning device, you must also have a carbon monoxide detector adjacent to all sleeping areas.

Examples of fuel burning devices include; home furnace, space heater, decorative fireplace, wood stove, kitchen stove or grill, gas/charcoal barbeque, hot water heater, automobile (if attached garage is present).

According to requirements under the OBC (Ontario Building Code) and the OFC (Ontario Fire Code); all newly constructed residential buildings require installation of a CO detector.  All existing residential dwellings required the detectors be installed by April 2015.

It is a good idea to test all devices several times a year to ensure they are functioning correctly.  Also be aware of low batteries if applicable and expiration dates listed on the device itself.

For further information, please visit:

Ontario Ministry of Community Safety and Correctional Services –

Ontario Association of Fire Chiefs –


Extended Trips Away from Home?

With the colder winter months almost upon us, many Canadians are planning extended trips away to enjoy warmer climates.  Extended trips away from home may require special attention in terms of checking your property in accordance with your Homeowners Insurance Policy.  It is a good idea to contact your Broker or Insurance provider directly to determine what your responsibilities are in accordance with your Policy.  Many Insurance providers require vacant property inspections be completed in order to ensure your coverage is not interrupted.  Some time spent researching specific requirements before you leave can help prevent a lot of headaches down the road.  Happy travels!

Did You Know?

Many utility companies offer an annual maintenance program for heating, plumbing and air conditioning.  For an annual fee, they will schedule an inspection of your systems (typically twice per year) and provide recommendations at a savings from their typical service call prices.  Also, many offer 24 hour emergency service at reduced fees as a benefit of the annual plan.  Contact your local utility companies to see what they have to offer and get peace of mind that everything is covered.

R.E.M. bonus features

As part of its ongoing effort to provide superb service to clients, MFS announces that any property in the GTA listed through R.E.M. will receive inspections, lawn cutting and snow removal at no additional charge. NOTE: this only applies to listings MFS receives for properties in the GTA.

Please visit our website for more details.